Service Requests

• Can a service request ticket be utilized to discuss an existing customer’s service-related issue or concern?
• What is a service request ticket?
• Can I change a service request ticket after it has been entered?
• How long does it take for a response from Strategic Security after a service request ticket is entered?
• Do I have to be a current Strategic Security customer to enter a service request ticket?
• What are the benefits of using Strategic Security’s Service Request Portal?